MySeason Privacy Policy
Last updated: July 2026. Chengdu Qingyunpei Technology Co., Ltd ("we", "us") operates MySeason. This policy explains how portraits, reports, account details, service events, and payment metadata are processed.
1. Portrait Uploads
When you choose a portrait, the browser sends it to MySeason over HTTPS. Our server validates its type, size, file signature, and basic dimensions before processing.
2. AI Processing
MySeason sends the portrait to the AI provider configured for the requested analysis or try-on. Provider-side processing, security, and retention are governed by that provider account and agreement.
3. Storage and Retention
When private MySeason storage is configured, uploaded portraits are retained temporarily and are eligible for deletion after 23 hours by default. Reports, account activity, recovery records, and payment metadata may remain until deletion is requested or a business or legal retention period ends.
4. Sharing
When generating dynamic preview URLs or metadata cards for sharing, your private face portrait is completely omitted. Social preview images include only your season title, hex colors, and abstract swatches.
5. Accounts, Recovery, and Service Events
An email can be linked to a private recovery token or account. MySeason records first-party product and diagnostic events needed to operate and improve the service. We do not sell portraits or email addresses for advertising.
6. Payments
When real checkout is enabled, Paddle collects and processes payment details under its own privacy terms. MySeason does not receive raw card numbers or security codes. Development and mock checkout do not create a payment transaction.
7. Privacy Requests
You can request access to, correction of, or deletion of eligible MySeason records by contacting confidentiality@myseason.me. Applicable law may require us to verify the request or retain limited records.